1. Introduction

JunnieGreen Pharmacy respects your privacy and is committed to protecting your personal information. This Privacy Notice explains how we collect, use, store, disclose, and safeguard information obtained through our website, physical pharmacy locations, Mobile Pharmacy Units, TelePharm services, CareMint programme, medical consultations, and related healthcare services.

2. Information We Collect

Depending on the service you use, we may collect:

• Full Name
• Phone Number
• Email Address
• Gender
• Date of Birth
• Address Information
• Medical Information voluntarily provided during consultations
• Prescription Information
• Purchase History
• CareMint Account Information
• Communication Records
• Website Usage Data

3. How We Use Your Information

We use your information to:

• Provide pharmacy and healthcare services.
• Process medication orders.
• Schedule consultations and telepharmacy sessions.
• Manage CareMint rewards and loyalty benefits.
• Respond to enquiries and customer support requests.
• Improve our products and services.
• Comply with legal and regulatory obligations.
• Protect patients, customers, and our business operations.

4. Medical Information

Health information shared with JunnieGreen Pharmacy is treated with the highest level of confidentiality. We only use medical information for healthcare delivery, consultation services, medication management, and other authorised healthcare purposes.

5. Sharing of Information

We do not sell personal information.

Your information may be shared only where necessary:

• With healthcare professionals involved in your care.
• With service providers supporting our operations.
• To comply with legal obligations.
• To protect public health and safety where required by law.
• With your consent.

6. Data Security

We implement reasonable administrative, technical, and organisational safeguards designed to protect your information against unauthorised access, alteration, disclosure, or destruction.

7. Data Retention

We retain information only for as long as necessary to provide our services, fulfil legal obligations, resolve disputes, and maintain healthcare records as required by applicable laws and regulations.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour, enhance user experience, and maintain website security.

9. Your Rights

Subject to applicable laws, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Withdraw consent where processing is based on consent.
• Object to certain processing activities.
• Request information about how your data is used.

10. Third-Party Services

Our website and services may contain links to third-party websites, payment processors, social media platforms, or healthcare technology providers. JunnieGreen Pharmacy is not responsible for the privacy practices of third-party services.

11. Children's Privacy

Our services are not intended for children under the age of 18 without parental or guardian involvement. Where information relating to minors is collected, it shall be handled in accordance with applicable laws and healthcare requirements.

12. Updates to this Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be published on this page with an updated effective date.

13. Contact Us

If you have questions about this Privacy Notice or how your information is handled, please contact:

JunnieGreen Pharmacy
Email: junniegreenpharm@gmail.com
Phone: +234 708 860 5357